We are committed to respecting and protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth). This Privacy Policy explains how MagneCo (“we,” “our,” “us”) collects, uses, and discloses your personal information when you visit our website, purchase our products or services, or otherwise interact with us.
“You” and “your” refer to the user of our website or services, whether as a customer, visitor, or someone whose information we collect in accordance with this policy.
By accessing or using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our website. This Privacy Policy should be read in conjunction with our Terms & Conditions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised policy on our website, update the “Last updated” date, and take any additional steps required by law.
What Personal Information We Collect
Depending on how you interact with MagneCo, we may collect:
Directly from you:
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Name, phone number, email address, delivery and billing address
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Payment and order information
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Shopping activity (cart, wishlists, preferences)
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Account login details and security information
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Messages or inquiries sent to our team
From third parties:
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Payment providers (e.g. card or bank details for order fulfilment)
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Service platforms (such as Shopify, which powers our website)
You may decline to provide certain information, but this may affect your ability to use some features of our services.
How We Use Your Personal Information
We use your information to:
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Process transactions and deliver products
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Send notifications like order confirmations and delivery updates
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Provide customer support and respond to inquiries
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Communicate updates, offers, and wellness content (if you opt in)
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Detect and prevent fraud or misuse
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Comply with legal obligations
Marketing and Communication
If you subscribe to our newsletter, you agree to receive marketing emails from MagneCo. You can unsubscribe at any time using the link in our emails.
Cookies
We use cookies to optimise your experience, store preferences, and analyse website traffic. Cookies are managed through Shopify. You can adjust your browser settings to manage or block cookies, but this may affect functionality.
When We Share Personal Information
We may share your information with:
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Third-party service providers (e.g. fulfilment, website hosting, payment processing)
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Marketing and analytics partners (e.g. Meta, Google)
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Legal authorities when required to comply with law or protect rights
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In connection with a business sale or restructure
We never sell your personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Please review their privacy policies independently.
Security and Retention
We use appropriate measures to protect your data, but no method is 100% secure. Please avoid sharing sensitive personal information via unsecured methods. We retain your data only as long as necessary to fulfil the purposes outlined here.
Your Rights
You may request:
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Access to your personal information
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Corrections to inaccurate information
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To opt out of marketing communications
We may ask for proof of identity to process your request. You may also appoint an authorised agent to act on your behalf.
Contact
For questions, feedback, or to exercise your privacy rights, please email us at: info.magneco.oils@gmail.com
Thank you for trusting MagneCo with your wellness journey.
